1. Acceptance of Terms

Is website ka use karke aap in Terms of Use se sahmat hote hain. Yadi aap in sharton se sahmat nahi hain, toh kripya website ka use na karein.  

2. Service Description

Cards Assist DFC ek independent third-party support platform hai jo credit aur debit card se judi general queries me users ko WhatsApp ya phone ke zariye informational guidance provide karta hai.

Hum kisi bhi bank, financial institution ya card-issuing company se directly ya indirectly affiliated nahi hain.

Hum jo support dete hain wo sirf:

• PIN Generation/Reset guidance
• Card Block/Unblock assistance
• Billing aur transaction clarification
• EMI conversion process explanation
• Hidden charges clarification
• Card delivery/activation information checking
  Note: Hum kabhi bhi user ke behalf pe koi official action nahi lete.

3. Eligibility

 Aapko is website ka use karne ke liye:

• 18 saal ya usse adhik umra ka hona chahiye
• Apne card ki legal authority honi chahiye
• Koi illegal ya unauthorized activity ke liye service ka use nahi karna chahiye

4. User Responsibilities

Aap yeh agree karte hain ki:

• Aap accurate aur sachchi information provide karenge
• Kisi bhi bank ke naam se fraud, impersonation ya illegal request nahi bhejenge
• Aapka interaction hamare executives ke saath respectful hoga
• Aap hamare provided information ko misuse nahi karenge

5. Privacy Policy

Aapki personal information ka use hamari [Privacy Policy] ke according hota hai. Hum aapke data ko unauthorized logon ke saath share nahi karte. Sabhi details encrypted aur confidential hoti hain.

6. No Bank Affiliation

Cards Assist DFC ek registered NBFC unit AKARA CAPITAL ADVISORS PRIVATE LIMITED  ke under chalaya ja raha ek support platform hai. Hum kisi bhi bank ya card-issuing company ke directly affiliated nahi hain. Hum sirf informational aur general guidance provide karte hain.

Kisi bhi official complaint, refund, fraud ya legal issue ke liye, aapko apne bank se sidhe sampark karna hoga.

Aise kisi bhi issue ke liye hum zimmedar nahi hote, aur aapko apne bank ya card issuer se direct contact karna hoga.

7. Limitation of Liability

Cards Assist DFC kisi bhi prakar ke financial loss, technical error, ya misunderstanding ke liye zimmedar nahi hoga jo user aur bank ke beech hua ho.

Hamari services "as-is" aur "as-available" basis par di jaati hain — bina kisi express ya implied warranty ke. . 

8. Service Changes & Termination

Cards Assist DFC bina prior notice ke:

• Services ko badal sakta hai
• Kisi user ka access suspend ya terminate kar sakta hai agar policy violate ho

9. Intellectual Property

Is website ke sabhi content, logo, design, aur text ka adhikar Cards Assist DFC ya uske license holders ke paas hai. Inka unauthorized use strict mana hai. 

  10. Third-Party Links

Website me diye gaye kisi bhi third-party website link ke liye hum zimmedar nahi hain. Aap un sites ka use apne risk par karte hain.

11. Refund & Cancellation Policy

Cards Assist DFC ek support-only platform hai. Hamari services digital aur advisory nature ki hoti hain, isliye koi refund ya cancellation applicable nahi hoti. (Poora policy hamari Refund Policy page par available hai.) 

12. Changes to Terms

Ye Terms of Use samay-samay par update kiye ja sakte hain. Naye terms website par post hote hi effective ho jaayenge. Aapka website ka continued use updated terms ki acceptance maana jaayega.

13. Governing Law

Ye Terms Bharat (India) ke kanoon ke antargat shashit hote hain. Kisi bhi dispute ke liye Delhi Jurisdiction lagu hoga.

14. Contact Information

Agar aapko in Terms of Use ke baare me koi sawal hai, toh humein contact karein:

AKARA CAPITAL ADVISORS PRIVATE LIMITED

📍 58, FIRST FLOOR, ARJUN NAGAR KOTLAMUBARAK PUR, Delhi 110003  India

📧 Email: hello@Cardassistexperts.odoo.com

📞 Phone: +91 98326 11833